Privacy Policy

1. Information you provide: when you submit an enquiry, request a nutrition programme or a product quotation, we collect your name, mobile number, company name, email, region, cultivated area and any message you provide, so that we can contact you and prepare a tailored plan.

2. The products and regions you indicate, used to match you with more suitable product combinations.

3. Access logs, including visit time, page path, source IP, browser and device type and referrer, used for site security, traffic analysis and service improvement.

4. We do not collect information unrelated to our products and services, and we never collect information through hidden means.

We use the above information only to: (i) communicate with you about products, programmes and quotations; (ii) match products and application timing to your soil, crop and target yield; (iii) improve the performance and content of our website and Mini Program; and (iv) meet our obligations under applicable law.

Your information is stored on servers located in the People's Republic of China for the shortest period necessary for business contact and after-sales service, after which it is deleted or anonymised. We apply encryption in transit, access control, anti-attack measures and data backups to protect the security of your information.

We do not sell your personal information to any third party. We share it only where: you have given separate consent; it is shared with service providers who are bound by confidentiality obligations; or it is required by law, a court or a competent authority.

This website uses cookies and local storage to remember your language preference, draft enquiry forms and traffic statistics, improving your browsing experience. You may clear or disable cookies in your browser settings without affecting normal use of the site.

You may request access to, correction of, or deletion of your personal information, or withdraw a consent you previously gave. Requests can be made using the contact details at the end of this page and we will respond within 15 working days. Withdrawing consent does not affect processing carried out before withdrawal.

This website and Mini Program are intended for business customers and growers; we do not knowingly collect personal information from minors. If you are a minor, please read this policy with a parent or guardian and use our services only with their consent.

We will update this policy from time to time as our business or the law changes, and mark the revision date on this page. Material changes will be brought to your attention prominently.

If you have any questions, comments or complaints about this policy or our handling of personal information, please reach us on 400-888-9688 or at sales@triargo.com.